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Substituion Policy
 

Under what circumstances will my order of Flowers/Gifts are substituted?

Occasionally, the order of Flowers/Gifts may be substituted with a different type of flower/gift or color incase of non-availability issue of the desired product. In such cases we always ensure to seek permission of the recipient. However, it may not always possible to take approval from sender due to time constraints. Rest assured we always maintain the standard of professionalism, quality and the value of the product and will only substitute items of equal or greater value.

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